Scanning for Growth: Market Readiness for Cost-Per-Scan MPS Models

Pages: 13

Figures: 6

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The managed print services (MPS) market is changing. Widespread adoption of digital-first workflows, hybrid work models, and increasingly embedded sustainability imperatives are driving structural change, with attention moving from traditional printing towards scanning. Increased competition among MPS providers and alongside price commoditisation is exerting pressure on revenue and margins, accelerating the need to identify points of differentiation and growth opportunities beyond the traditional MPS domain of device management.

This report highlights the importance of scanning and its close relationship with both digitisation and MPS provider partnerships. It is based on a survey of 400 MPS users across four regions and examines both the level of market readiness for cost-per-scan billing models and the strategic implications for MPS providers offering them.